uSpeedo Email Service Security Statement

This Statement applies to all email sending plans, trial credits, promotions, pay-as-you-go services, SMTP services, API services, and related features (collectively, the “Email Service”) provided by the uSpeedo platform (“uSpeedo”) to users (“you”). It is a security and compliance notice that you must read before registering for, activating, or using the uSpeedo Email Service, and it is also publicly displayed in uSpeedo’s product documentation. By checking the box to agree or by beginning to use the uSpeedo Email Service, you acknowledge that you have read, understood, and agreed to comply with this Statement, the Terms of Service, and the Anti-Spam Policy. If you do not agree with any part of this Statement, you must immediately stop using the Email Service.

1. Plan Allowances, Validity Periods, and Billing

1. The monthly sending allowance, validity period, billing method, and overage rate for each plan are subject to the details of the actual order concluded.
2. Where a limited-time offer or other promotion contains special terms, including an allowance such as “6,000 emails per month,” the promotional period and renewal rules separately displayed for the applicable plan shall govern.
3. If an account’s sending volume exceeds the allowance included in its plan, the excess usage will be charged at the then-current rate displayed in the console and deducted from the account balance in real time.
4. If the account balance is insufficient, an order payment fails, or an overage charge cannot be collected, uSpeedo may immediately suspend or terminate subsequent email submissions and deliveries and any unsent tasks until the account is funded or the order is paid.
5. Your uSpeedo account is your unique identifier for all activities on the uSpeedo platform. Unless otherwise agreed, each uSpeedo account may conduct activities independently. However, uSpeedo may, at its discretion, handle multiple uSpeedo accounts as a single account group where circumstances indicate that they are in fact controlled by the same user. Such circumstances may be determined from associated information used during registration, login, or use, including the same identity document, mobile phone number, payment account, device, or address. With respect to the same user, uSpeedo may refuse, suspend, terminate, or withdraw promotional credits issued to the relevant accounts.
6. Based on the plan type, account reputation, domain status, sending performance, and risk level, uSpeedo may impose limits on daily sending volume, per-minute sending rate, number of recipients, sending domains, and review requirements.

2. Accuracy of Information and Consistency of Content

For the purposes of this Statement, a transactional email is an email containing information about an action or transaction that the recipient has taken or agreed to, and, where applicable, updates or notices concerning that action or transaction. A transactional email must not contain any marketing or promotional content.

When applying for a plan, claiming promotional eligibility, requesting a higher sending allowance, submitting an email campaign, or undergoing content review, you must truthfully provide all necessary information, including but not limited to:

• The proposed email subject and content;
• The purpose of sending and estimated sending volume;
• The source of recipient addresses; and
• The sending domain, official website, product, or business information.

Except for transactional emails, the body of every email you send through the Email Service must include: (a) a valid and accurate physical postal address through which the recipient may submit an unsubscribe request by mail; (b) a clear, conspicuous, and functional unsubscribe link; and (c) a link to the privacy policy applicable to the email you send. Recipients must be able to withdraw their explicit consent at any time. You must process a request to withdraw explicit consent within ten (10) days after receiving it, or within the period required by applicable laws and regulations, whichever is shorter. Unless the recipient provides explicit consent again, you must not send email to a recipient who has withdrawn such consent.

The email content, sender, sending domain, destination links, source of recipients, sending volume, and purpose of the actual sending must be consistent with the information you submitted.

If uSpeedo finds a material inconsistency between the actual sending and the submitted information—including changing the purpose of an email, substituting a linked domain, adding high-risk content, increasing the sending volume, changing the source of recipients, circumventing or attempting to circumvent review, violating platform rules, or violating any applicable law or regulation—uSpeedo may immediately block sending, suspend the campaign, impose sending restrictions, or return the submission for renewed review.

3. Strict Prohibition on Phishing, Fraud, and Unlawful Sending

You must not use the Email Service to send, promote, facilitate, or distribute any of the following:

• Phishing emails, spoofed login pages, fraudulent account verification requests, or attempts to steal passwords or verification codes;
• Emails impersonating banks, payment institutions, government agencies, brands, platforms, businesses, or individuals;
• Investment fraud, fake loans, fraudulent debt collection, fund-recovery scams, fake prizes, fake refunds, or fraudulent recruitment;
• Malware, viruses, trojans, ransomware, fraudulent links, malicious attachments, or content that induces users to download malicious material;
• Email lists that have been purchased, exchanged, rented, scraped, or obtained without recipient authorization;
• Unauthorized mass marketing, spam, clickbait, misleading promotions, or false advertising;
• Gambling, pornography, money laundering, illegal financial activities, unlawful goods, or other content that violates applicable laws and regulations;
• Emails sent to SMS gateways, or emails forwarded to SMS gateways in a manner intended to circumvent restrictions imposed by the platform, carriers, or recipients;
• Emails sent using a third party’s email address, domain, or related identity information without that third party’s proper consent or authorization;
• Tracking technologies, such as tracking pixels, cookies, or similar technologies, used or embedded without the recipient’s consent before an email is sent and beyond the scope permitted by applicable laws and regulations;
• Multiple domains, multiple IP addresses, rotating infrastructure, or other technologies or methods used to evade mechanisms, filters, or detection capabilities designed to identify unsolicited or unwanted email, including distributing sending activity to lower reputation metrics and evade filters; or
• Security testing, simulated phishing, social-engineering exercises, other similar attacks, or activities that endanger public security.

Upon discovering, or obtaining reasonable evidence of, any involvement by your uSpeedo account in the above conduct, uSpeedo may, without prior notice, immediately stop email sending, cancel unsent tasks, suspend or permanently ban the account, and freeze the relevant sending domains, SMTP credentials, API Keys, and associated accounts.

4. Recipient Sources and Marketing Email Requirements

You must ensure that every recipient to whom you send email using the Email Service has a lawful, explicit, and demonstrable basis for receiving it.

For non-transactional emails, including marketing, subscription, or promotional emails, you must:

• Send only to users who have actively subscribed, have an existing business relationship with you, or have explicitly consented to receive emails;
• Clearly identify the actual sender and refrain from forging, concealing, or misrepresenting the sender’s identity;
• Include in the body of each email a genuine, valid, and usable physical postal address, a clear and conspicuous unsubscribe link, and a hyperlink to the privacy policy applicable to that email;
• Refrain from sending further emails of this type to a recipient who has withdrawn consent unless the recipient subsequently provides explicit consent again;
• Promptly stop sending to addresses associated with unsubscribes, complaints, hard bounces, or delivery failures;
• Refrain from circumventing platform restrictions or repeatedly obtaining trials, promotions, or sending benefits by splitting activity across accounts, domains, or IP addresses, or by registering accounts in bulk;
• Properly protect recipients’ personal information and comply with applicable privacy and data-protection laws and regulations; and
• Comply with the laws and regulations applicable in both the sender’s and recipient’s locations, including those concerning anti-spam, personal information protection, data privacy, and consumer protection.

You are solely responsible for all liability arising from your email sending activities. uSpeedo will assess the compliance of marketing emails against industry anti-spam standards, including recipient complaint rates, the timeliness of unsubscribe processing, and authentication configuration. Emails that do not meet uSpeedo’s requirements may be restricted, blocked, or suspended.

5. Sending Risks and Deliverability Notice

Whether any email sent through the Email Service is successfully delivered, reaches the inbox, or is accepted by the recipient depends on multiple factors, including sending-domain reputation, IP reputation, authentication configuration, list quality, sending frequency, recipient engagement, email content, and the policies of recipient service providers.

You should note that:

• Sending volume from a new or low-reputation domain should be increased gradually, and large volumes should not be sent within a short period;
• SPF, DKIM, and other sending authentication should be configured; DMARC is recommended for marketing emails;
• Sender addresses, sending domains, and linked domains should be relevant to your business and brand;
• Senders, subject lines, linked domains, email purposes, and sending volumes should not be changed frequently;
• Emails should not be sent to lists of unknown origin, recipients who have not engaged for an extended period, or lists of uncertain quality; and
• Shortened links, concealed redirects, spoofed pages, and other link formats that may mislead recipients should not be used.

The platform’s review, rate-limiting, blocking, and suspension measures are intended to protect sender reputation and the email delivery environment. They do not constitute a guarantee of any specific delivery rate, inbox placement rate, or open rate.

6. Spam Monitoring, Enforcement, and User Bans

To protect the email ecosystem, recipients’ rights and interests, and the platform’s overall sender reputation, uSpeedo continuously monitors sending activity, identifies risks, and promptly addresses spam and other non-compliant sending. Monitoring signals include but are not limited to:

• Recipient complaints and spam reports, including recipients clicking “Report Spam” or submitting complaints to recipient service providers, regulators, or anti-spam organizations;
• Abnormal hard-bounce rates, proportions of invalid addresses, or recipient-list quality;
• Materially abnormal sending frequency, sending volume, concurrency rate, recipient geography, or domain distribution;
• A sending domain, sending IP address, or linked domain being listed on a public blocklist (RBL), or suffering a material decline in reputation;
• Spam, fraud, or high-risk characteristics in email content, subject lines, links, or attachments; and
• Abnormal associations among accounts, domains, IP addresses, or payment information, or evasive conduct such as bulk registration or splitting activity across accounts.

Based on the foregoing monitoring and risk-assessment results, uSpeedo will promptly take the following measures according to the relevant risk level:

1. For lower-risk accounts, uSpeedo may issue warnings, impose sending restrictions or rate limits, suspend sending, or freeze sending allowances.
2. For accounts confirmed or strongly suspected to be sending spam, phishing, fraud, malware, or unlawful or non-compliant content, uSpeedo may, without prior notice, immediately stop sending, cancel unsent tasks, and temporarily or permanently ban the user.
3. A ban may cover, without limitation, the account and associated accounts, sending domains, SMTP credentials, API Keys, unused sending allowances, and promotional benefits. If an account is banned for a violation, fees already collected will not be refunded, and uSpeedo may recover any resulting losses.
4. uSpeedo will notify you of the ban through the console, your registered email address, or other available means. If you object to the enforcement decision, you may appeal through the channels and within the time limit published by the platform. uSpeedo may maintain the original measures while the appeal is under review.

You are responsible for any losses that your non-compliant sending causes to the platform, recipients, or third parties. uSpeedo reserves the right to pursue liability in accordance with applicable laws and regulations, the Terms of Service, and platform rules.

7. Account and Security Responsibilities

1. You must properly safeguard your account password, SMTP credentials, and API Key. You must not disclose, rent, transfer, or share them with any third party. You are responsible for all orders and charges incurred through your account.
2. If you discover an unusual account login, leaked credentials, or unauthorized sending activity, you must immediately stop sending and contact platform support. You are responsible for any resulting losses.
3. You must not use a false identity, another person’s payment method, bulk account registrations, or other circumvention methods to repeatedly claim promotions, trial credits, or plan benefits.
4. For security, compliance, and risk-control purposes, the platform may review, rate-limit, suspend, or restrict accounts, domains, email content, recipient lists, and sending activities.
5. For accounts confirmed to have engaged in material violations, fraud, phishing, spam, or malicious circumvention, the platform may permanently terminate service and restrict associated persons or entities from using the platform again.

8. Acknowledgment of This Statement

Before activating the service or submitting an email sending task, you must confirm that you have read and understood this Statement and that the information you submit is true and complete. By using any uSpeedo plan or Email Service, you provide the foregoing confirmation and undertake not to use the platform for phishing, fraud, spam, impersonation, unlawful promotion, or any other conduct that violates this Statement or applicable laws and regulations.

If you violate this Statement, uSpeedo may impose sending restrictions, suspend service, cancel unsent tasks, terminate the account, or impose a temporary or permanent ban, and reserves the right to pursue liability in accordance with applicable laws and regulations, the Terms of Service, and platform rules.

uSpeedo may revise this Statement from time to time in response to laws and regulations, regulatory requirements, or business needs. The revised version will be published on the official website or in the console and will apply from the date of publication. Your continued use of the uSpeedo Email Service after a new version is published constitutes your acceptance of the revised Statement.

Any matter not addressed in this Statement is governed by the Terms of Service and any rules separately published by the platform.

Effective Date: June 1, 2026